Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Hannah & William Victoria, and reachable via info@hannahwilliamvictoria.com.
1. Applicability
By placing an order on our website, you agree to these Terms & Conditions.
2. Product Information
We strive to provide accurate and up-to-date product descriptions. However, minor errors, typographical mistakes, or inaccuracies may occur. No rights can be derived from such errors.
3. Orders & Payments
Orders are processed once full payment has been received.
Available payment methods may vary depending on your location. Customers are responsible for selecting a valid and available payment method in their country.
4. Processing & Delivery
- Processing time: 1–3 business days
- Shipping time: 3–7 business days (depending on location)
- Orders are shipped directly from our international suppliers
5. Returns & Cancellations
Please refer to our Return Policy for detailed information regarding returns and cancellations.
6. Liability
We are not responsible for lost or damaged packages once tracking confirms delivery to the address provided by the customer.
Customers are responsible for ensuring that their shipping information is accurate.
7. Intellectual Property
All content on this website, including text, images, branding, and logos, is the property of Hannah & William Victoria and may not be copied, reproduced, or used without permission.
8. Complaints Procedure
If you have a complaint, you may contact us via info@hannahwilliamvictoria.com.
We aim to respond within 5 business days.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.