Shipping & Delivery
At Hannah & William Victoria, we aim to deliver your order as efficiently and carefully as possible. Below you will find all relevant information regarding our shipping and delivery process.
Processing Time
Orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Time
The average delivery time is 3–7 business days, depending on your location.
Please note that delays may occur during busy periods or due to customs procedures.
Shipping Method & Origin
All orders are shipped directly from our international suppliers.
As a result, customs fees or import duties may apply depending on your country.
Shipping Costs
Shipping costs are calculated at checkout and depend on factors such as weight, destination, and selected shipping method.
Shipping Responsibility
- If tracking information shows that the package has been delivered, responsibility transfers to the customer.
- Please ensure that your shipping address is correct. Any errors must be reported within 24 hours of placing your order.
Contact
If you have any questions regarding shipping, please contact us at:
Hannah & William Victoria
Email: info@hannahwilliamvictoria.com
Monday – Friday: 09:00 AM – 06:00 PM
Saturday – Sunday: 10:00 AM – 05:00 PM